|
|
Washington Court Hotel
|
|
Address
|
525 New Jersey Ave Nw, Washington, Accokeek |
|
Phone
|
(202) 628-2100 |
|
Fax
|
|
|
Postcode
|
|
| |
|
Listing review
This is a beautiful hotel that has horrid service. that makes it not worth the cost at any price. I took the time to write email to the manager about my dissatisfaction before writing this review , in case they wanted to show concern or be fair. I am without a reply after 3 days. so here's my story 1) I requested not to have any feather pillows in the room or duvets because I am allergic. You guessed it, I got to discover I was sleeping on feather pillows with a lot of sneezing and eye burning at the end of a hard day's work. 2) the toilet ran all night for 2 days. ( even days inn does better at maintenance) 3) Housekeeping never bothered to respond to my requests to bring me things I needed. But they continued to bring the feather pillows out of the closet, onto my bed!!! 4) they lied about the size of beverages to get me to buy more expensive stuff. (really!) Should a 4 star hotel stoop this low ??? 5) the staff, including the manager have completely ignored my expression of concern. I didnt ask for a free night next time , just a little consideration on my bill. NO offers have been received. In addition, the neighborhood is not great for going out at night. BUYER BEWARE, don't go to court, settle someplace nicer.
|
|
|
|
.gif)
.gif)